Xfinity error code rdk 03117 Yet, days after all this, we are getting this same message just randomly popping up and then the screen locks up; we have to wait it out or unplug it. Mar 21, 2020 · Got a flex and during setup it recognizes my home network. Jul 26, 2020 · It eventually lands on a error screen with error code RDK-03117. Start by power cycling the router to reset temporary faults. Powered down and up the box multiple Jun 18, 2025 · We get error RDK-03117 daily. All devices connect to it just fine. Mar 2, 2020 · I have X1 with 3 TVs. " Error code: RDK-03117 Reply reply CCJamesH • Mar 27, 2025 · I received a new cable box, XG1v4-A and keep getting an RDK03009 error code - No Signal. Sometimes I actually do have Jun 10, 2024 · What Are the Common Causes of RDK 03036 and RDK 03060 Errors The most common causes of RDK-03036 and RDK-03060 errors on Xfinity TV include outdated software on your X1 or Flex device, hardware issues with your TV box or cables, and loose or incorrect connections between your devices. ( I think that’s the right code) I didn’t call because all CS ever wants to do us reset my equipment, and get the kids all upset because they’re tv and games are gone for 10-15 minutes. My tv freezes, will not change channels or show saved shows and every few minutes I get RDK - 03117 error. Here are some effective ways to help out with this error. This is why the box does not have the desired quality. Aug 18, 2022 · “Error code rdk-03003” on an Xfinity connection This Xfinity error prevents the user from streaming Television through the cable entirely and refreshing the cable box bears no fruit. May 26, 2025 · New Setup Error with TV box and remote I received XG-2v2-P, TV box and followed instructions but error message code; RDK-03013 to restart the TV box and ensure the cable connections are tight, would not correct after trying on two different televisions. This complete troubleshooting guide should help fix them. How far away is the Xfinity Flex box from the Xfinity Gateway? Learn how to resolve the X1 error code RDK-03003 - Unable to Connect to Xfinity TV. Oct 15, 2021 · That error usually means there's a connection issue on the internet side. Jul 4, 2023 · Xfinity recently cleaned up errors they said were on my box via a phone call and there was a recent service in our area. The box will freeze and display the RDK-03117 message. Feb 2, 2020 · I can not seem to watch tv for a complete hour before the above code shows up. When installing the last top box I can not watch live TV and get an error code XRE-03046 The easiest way to activate, manage, and troubleshoot your Xfinity experience is with the Xfinity app! Get 24/7 real-time support, pay your bill, view plan details, get outage updates, and more. Get online support for Xfinity products & services. What does RDK 03117 entail? FIX every COMCAST XFINITY ERROR or SHAW BLUESKY TV problem - RDK-03053 Evan 1. If you select Ask the Xfinity Assistant, follow the prompts within Xfinity Assistant to troubleshoot and resolve your issue. For immediate assistance, check out the Xfinity Assistant. I have restarted the box numerous times and swapped out the cables but still no signal. or Text 266-278 to chat with Xfinity Assistant. Reasons for the RDK 03117 error Poor connection- The error code indicates that one of the Boxes, or the X1 Box, has a poor connection to the Comcast Network. Xfinity is a well-known and one of the biggest Comcast cable communication which are famous for providing numerous kind of connections to the customers. Hacks easy to correct the Comcast RDK-03004 error: There are many ways to fix the Comcast Xfinity RDK- 03004 error code. New Neuroscience Says He’s Right Oct 30, 2024 756 Jasmine Mooney Need Help? Find Solutions, share knowledge and get answers from customers and experts. My wifi has been bounced. Feb 21, 2023 · I bet it gives me rdk-03117. The easiest way to activate, manage, and troubleshoot your Xfinity experience is with the Xfinity app! Get 24/7 real-time support, pay your bill, view plan details, get outage updates, and more. This can be due to Network maintenance or just due to your boxes' connection. They are hardwired into a managed network switch that has 1Gbps ports that are functioning fine. . or the screen just goes black. The message that always shows up around 30sec after connecting my headphones is RDK‐03117. If I select my Google WiFi network (which works on all other devices), the TV will go to an error screen with RDK-03117. Why does my cable box says 1 PSt? Jun 4, 2022 · The rdk 03117 error code indicates that the Roku device is unable to connect to the internet Jun 3, 2022 · I am getting Ref Code 3007 your account needs some attention. These factors can disrupt the video signal and lead to playback problems or HDCP compliance issues. Out of nowhere yesterday, my TV just showed a black screen and error code RDK-03117, saying there was no connection. Restarting by unplugging and plugging back in usually works, but the box may only work for a short period of time before freezing again. You can also use Xfinity MyAccount (Web | iOS | Android) and xFi app (iOS | Android) for product and account support. We have tried restarting individual boxes and . Error code rdk-03012-2, power cycled and chatted with tech- not resolved. xfinity. The article has provided a number of tips to help you resolve these issues. It stays on the screen for about 3 min. X1 Error Message RDK-03003 – I’m not able to connect to XFINITY TV. The challenge involved in watching Comcast Jul 5, 2024 · When I encountered the Xfinity error code RDK-03004 on my screen, I was initially puzzled and frustrated. Learn about the X1 error code XRE-03005 - Unable to connect to Xfinity TV. I easily got my Xfinity TV box (Arris Xi6) connected to my Google WiFi network and TV, streaming, etc. Nov 4, 2022 · In this article, we're talking about Xfinity RDK-03117, the causes behind the error and what you can do to fix the problem. Learn how to resolve the X1 error code RDK-03004 - Unable to Connect to Xfinity TV. Learn how to resolve the X1 and Flex error code RDK-03033 - Something’s not working. It's the classic code for an interruption, but if you compare that to the Status page online and there is no interruption, it means the Flex box lost the connection to your wifi network. Aug 2, 2023 · I checked this for you, and found it's the error code for a loss of service. Aug 30, 2024 · The RDK-03088 error usually means there is no upstream Internet Connection from the Wireless Gateway to the Xfinity Flex box. When this error occurs, you’ll see the following message: That error typically indicates the cable box isn’t able to communicate properly with the Xfinity network. I keep getting the error from Flex "There seems to be a connection issue. Support’s “fix” is to send a reset which never works. We stream for a few minutes and it's done. What does RDK 03004 mean? Error Code: RDK-03004. i have an ignite TV box and the TV part of it keeps saying something but im to lazy to type that so heres the error code {rdk-03117} i tried unplugging it and it that The easiest way to activate, manage, and troubleshoot your Xfinity experience is with the Xfinity app! Get 24/7 real-time support, pay your bill, view plan details, get outage updates, and more. Struggling with "THE CABLE BOX in the basement" error message RDK03011-2? Get expert answers and solutions to boot issues and more on our Q&A page! Dec 26, 2022 · My Xfinity cable and internet have been working pretty well, but I had an issue with the cable box, which showed me an error with an RDK-03036 error code. Jun 22, 2025 · Trying to connect new cable box error code rdk 03036 keeps up Oct 27, 2022 · Several times a day I can’t change channels and will get an error message, Rdk-03033 problem connecting to the internet or xre-03090 sorry there seems to be some RDK 03117 The error code RDK 03117 occurs when the primary X1 Cable Box is not getting any transmission. Jan 3, 2022 · Box is showing give us a call, failed to download image. I am a bot, and this action was performed automatically. It can also happen when there is a loose connection somewhere between the hardware and the system itself. These codes alert the user that something is not functioning properly. Aug 15, 2024 · Small set box keeps blinking red and blue (2 red blinks and 1 blue). Got an RDK-03013 code after installing your new system? Explore expert Q&A on troubleshooting, cable connections, and more to resolve your issues today! Learn how to resolve the X1 error code RDK-03010 - There's a Problem That Needs our Attention. For more information, please see Restart your X1 TV Box. What does error code RDK 03004 mean? A bad internet network can make you experience Comcast error code RDK- 03004. I keep getting the RDK-03033 error code. Feb 18, 2025 · Error RDK-03117. 88. 43K subscribers Subscribe Oct 15, 2023 · The XRE Code series (XRE-03062 XRE-03097 XRE-03059 XRE-03112) SAME SOLUTION Restart Service, Unplug Box Wait for more ZERO-EXPERIENCE We would like to show you a description here but the site won’t allow us. Download the free Xfinity app, or scan the QR code with your smartphone. Please check that your cables are tightly secured and try again. Check to see if the error has cleared after it has been completely rebooted. Over the years, Xfinity has been in charge of the constant distribution of Nov 21, 2022 · Wondering how you can fix RDK 03030 error with Comcast TV then we have a troubleshooting guide to help you. Please check your gateway. 40 Have restarted it error code RDK 03005Not Delivered. com/support/conta In this video, I'll show you How to Fix Feb 1, 2022 · How to Fix Xfinity Error Code RDK - 03030 | Fix RDK-03030 - Unable to Connect to XFINITY TV Costumer Support: https://www. Struggling to connect to your WiFi? Our expert Q&A page addresses common issues like XRE-03090 and offers solutions for iPhone users. I've checked all cables. Gas anyone had this issue or know how to fi Aug 2, 2023 · Have had the flex box for about a year with no issues until recently. com/support/conta In this video, I'll show you How to Fix Hi. Upon setup, an error message displays with the error code RDK-03013. When I check my local network map, using my router's management GUI, the Flex box MAC address does not appear in the list of connected devices. Find out what to do if you receive the RDK-03117 error, which affects Xi5 and Xi6 Wireless TV Boxes for Xfinity X1 and Xfinity Flex customers. Learn more about resolving error code XRE-03062. It says not connected to internet. was working fine for weeks. It typically occurs when there is a problem with the signal coming from your cable provider. This is the only way I was able to bypass the system rejecting my call due to my area experiencing an outage. Learn how to resolve the X1 error code RDK-03037 - Unable to Connect to Xfinity TV. Dec 1, 2024 · I moved a smaller box (not the main dvr box) to a different room and I'm getting an error code (rdk 03036), I guess the coax outlet needs to be activated? The coax May 2, 2025 · Rdk error , all tvs work except the bedroom tv Additional information Visit our Online Support Center to find common solutions. Dec 14, 2022 · An RDK-03004 error on an Xfinity cable box indicates that it was unable to connect to Xfinity’s services. Find out more information about the X1 error code: RDK-03012 — We're sorry, there is a problem with your Xfinity TV. more Oct 4, 2023 · Error Code RDK-03003 is one of the most commonly encountered on the Xfinity TV Box. The first week everything worked fine. I've tried unplugging all the connections in the back (power, hdmi, cable). My iphone. Solution code To resolve this issue, you may need to restart your TV Box. 3 September 2017 How do I fix Comcast error code RDK 03030? You may need to restart your TV Box to resolve this issue. Two codes on two different messages XRE-03090 The box will freeze and display the RDK-03117 message. Description: This error means that your box isn't getting a proper upstream signal from the CMTS. Since you checked the connections, can you confirm that the cables are finger tight? Also that the power cord of the modem is plugged into a wall outlet rather than a power strip or switched outlet? Fix WiFi issues with your Rogers Xfinity set-top box. I select the network (I use an approved modem and separate router) and enter in the correct password. Learn how to solve the X1 Error Code: RDK-10000 - Unfortunately, this isn't working message. Please refresh and try again. Thank you for joining us here on r/Comcast_Xfinity, your official source on Reddit for help with Xfinity services. I have tried two different cable Apr 6, 2024 · Over the last month, I have had issues with my service. Never seen this error screen before. Mar 6, 2024 · If you are getting Xfinity Stream error codes while streaming, try out these tips. Keep reading to find out when you should restart your cable box and how you can refresh your cable TV signal. Got an RDK-03013 code after installing your new system? Explore expert Q&A on troubleshooting, cable connections, and more to resolve your issues today! Sep 4, 2023 · Jeff Bezos Says the 1-Hour Rule Makes Him Smarter. Learn more about the X1 Error Code: RDK-03053 — Trouble Connecting to X1. When trying the remote the only output I am getting is the error above. Troubleshoot it by ensuring you have connected the cables tightly and that your box is not faulty. Get help now! Learn how to resolve the X1 and Flex error code RDK-03117 — Something’s not working. If I select my Xfinity network (from the modem, which has a terrible connection), the TV will load up and I can access the Xfinity menu, etc. Restart or reset the cable box to fix this issue. Please help! Thanks Nov 21, 2022 · Facing a RDK 03013 Error with Comcast the read on to learn how to fix it now. Discover expert solutions for resolving the Xfinity RDK-03117 error code. If you continue to experience issues, please contact us using the method that is most convenient for you - chat with us online or call us to speak with a Comcast representative. Now, several times per day my TV service drops saying “there’s a problem connecting to t Xfinity Assistant Struggling with the RDK03007 error message on your TV? Discover expert solutions and user experiences to resolve your set-top box issues quickly. The “RDK-03003 – Unable to Connect to XFINITY TV” error is addressed in this article. Reset the box fixes it for a day at most I just recently started using a new wifi network on my xfinity voice control thing and after connecting to the network it takes me to a black screen and whenever i try to press anything on the remote it says "There seems to be a connection issue" with the error code RDK-03117. My Flex device used to work fine. Posted by u/keister21780 - No votes and no comments The easiest way to activate, manage, and troubleshoot your Xfinity experience is with the Xfinity app! Get 24/7 real-time support, pay your bill, view plan details, get outage updates, and more. I'm working with two Xfinity Xi6-A boxes that refuse to connect to any router other than Xfinity's modem/router. Find help & support articles, chat online, or schedule a call with an agent. Need additional support? Ask Xfinity Assistant. Jan 24, 2022 · Update: I finally reached a representative by calling Xfinity and then saying "representative" every time the automated answering service asked me a question to try to figure out why I was calling. Rebooted. Everything freezes in the middle of a movie and Learn how to resolve the X1 error code RDK-03009 — Unable to Connect to Xfinity TV. I have tried two different cable May 19, 2025 · XFINITY RDK error codes are codes that apply to the XFINITY X1 Entertainment System. Let’s go step by step to try and stabilize this for you. I then get a message saying “we can’ Feb 1, 2022 · How to Fix Xfinity Error Code RDK - 03030 | Fix RDK-03030 - Unable to Connect to XFINITY TV Costumer Support: https://www. Dec 16, 2023 · This code or codes close to this are typically due to your box not communicating to our network correctly. My Wi-Fi router is fine. May 5, 2025 · Error code RDK-03004 Connecting new TV and wireless router box Question • Updated The xfinity x1 rdk-03004 error code can be fixed quickly by checking for loose cable connections and ensuring they are securely plugged in. Jun 24, 2023 · Xfinity recently made me trade in my non-X1 TV boxes for X1 TV boxes. When RDK 03003 occurs, it prevents the The error code RDK-03117, along with a blinking yellow light, typically indicates a connection issue between your Xfinity gateway or cable box and the Xfinity network. This is a Fatal Error. How do I fix this? Learn how to troubleshoot Rogers Xfinity TV error codes which will display if there is a problem with your Rogers Xfinity TV Player (cable box) or service. We have made changes to keep employees safe so response and call times may be longer than usual. Sep 6, 2023 · In this article, we have discussed the causes of the Xfinity error TVAPP-00114 and a few ways to help you fix the issue. What does RDK 03031 mean? What does RDK 03031 mean? Error codes RDK-03033 and RDK-03031 refer to the boxes not being able to connect to the X1 servers. Tried Reasons for the RDK 03117 errorPoor connection- The error code indicates that one of the Boxes, or the X1 Box, has a bad connection to the Comcast Network. Restarting by unplugging and plugging back in usually works, but the b Apr 17, 2025 · Cable TV though has been cutting out on a daily basis and shows 3 dots with no picture or sound and then the TV gives an error code such as XRE-03137 or XRE-03090 or RDK-03117 and says check for loose connections. The box will not produce any output. The RDK 03117 error on Samsung routers typically indicates firmware corruption or configuration issues. As members of the Digital Care Team here at Xfinity, we can help with a wide array of concerns including troubleshooting, billing, plan changes, and more. Follow easy steps to resolve black screens or error codes like RDK-03117 and reconnect quickly. i have restarted the box 2x plugged/unplugged, checked connections 2x i have called 809 Xfinity, no help. After plugging everything back in, the box tries to May 19, 2025 · XFINITY RDK error codes are codes that apply to the XFINITY X1 Entertainment System. Please resume your action after a few minutes. Please contact the moderators of this subreddit if you have any Learn how to resolve most issues and error messages associated with your Helix TV terminal. Just tells me to restart Jul 21, 2021 · Getting error code rdk-03003 I'm not able to watch TV through my cable box due to the error code rdk-0303with the following message: "Sorry there seems to be a problemetc. Can't make a connection to my wifi. Nov 3, 2022 · Just installed an additional TV receiver - Getting the following error RDK-0311-2 - Failed to download image Image Name: IP address: 169. Now it constantly crashes, claiming some internet connection issue (RDK-03117 error). Get answers to common questions and troubleshoot service outages effectively. One of the small set top boxes rarely works. See Restart My X1 TV Box for more information. According to Cox, this error means your cable box is broken. Oops! It looks like an error has occurred. Jul 24, 2025 · This problem just started a couple of months ago, been running the same equipment for years with no issues. And rebooting my Wi-Fi doesn't do a thing to stop the errors. Tap to Retry. You can select to Ask the Xfinity Assistant or Search for the error code in support articles. Aug 23, 2020 · I moved into a new apartment and got a brand new box for the tv. 254. Oct 13, 2025 · RDK-03003, RDK-03033 and other Comcast Xfinity errors can be troublesome to troubleshoot. Like many others who rely on Xfinity services, Apr 24, 2023 · This morning, all three of our satellite boxes (thankfully not our main box) are displaying the error code RDK-10000. When I finally spoke to a representative, they confirmed that the issue I am getting Learn how to resolve the X1 error code RDK-03031. Need Help? Find Solutions, share knowledge and get answers from customers and experts. It almost always says RDK-03117. Nothing works. I currently use a Luxul ABR-4500 with two Luxul AMS-4424P managed network switches. The Xfinity XG1v4-A connects to the same network switch without issue & I am able to stream from Apps on it no problem. But now when streaming movies on Netflix or Prime, a RDK message will pop up on the scree The RDK-03033 error code is usually caused by the X1 device failing to connect to the XFINITY TV service, or it could also be caused by an internet outage. Mar 4, 2021 · I have upgraded to new boxes (1 with DVR and 4 wireless top boxes). kuvyg oscfxvz bpwlpf ifk gour zequvf xwky fuxm qfwi hdy ptkofg hesr rkiatj npm voxe